Online Payments in Cambodia
The number of shops in Cambodia wanting to sell services and products online is growing. But how to implement online payments on your eCommerce website? The good news: it’s getting easier! Here we present you a few options.
PayPal is by far the easiest method to receive online payments made by credit card or via PayPal itself. However, the company has no relations with any bank in Cambodia.
So, not possible, right?
Well, the only possibility is to have a bank account in another country linked to your PayPal account. Otherwise, indeed, not possible.
Cathay United Bank
Cathay United Bank (formerly SBC Bank) in Cambodia offers an online payment gateway, which is rather easy to implement.
Of course you need an account with the bank and Cathay United charges a percentage fee for this service. It only can handle credit cards of MasterCard, JCB and VISA, which is a bit limited but sufficient for most webshops.
CamboDesign has installed this functionality before, so we know how to implement this for your online shop.
As a well respected bank, ACLEDA is a bit late to the party, only announcing recently their E-Commerce Payment Gateway.
ACLEDA uses the same MasterCard Internet Gateway Service (MiGS) as Cathay United Bank, so this is just as easy to set up on your website.
WING is primarily a phone-to-phone payment service and very popular among Cambodians. They can send and receive money nationwide, the company has a large network of agents and also offers a solution for online payments. The only thing you have to do is open a free business account. Once that’s done you’ll get instructions on how to implement it on your website to receive online payments in your Wing account. This service is only available for customers within Cambodia.
Pay&Go is a service provided by ABA Bank. To use the service, customers first have to sign up using a mobile phone number. This only works for Cambodian phone numbers, so not suitable for international customers. Although it is convenient for customers in Cambodia, we have some doubts about the security of this system. Only using a phone number as a check seems not very secure.
Bongloy are labeling themselves as the Cambodian equivalent of PayPal.
However, their website, the ‘partners’ they mention (noticeably a budget web hosting company, links to GitHub script pages not updated for 8 months, and a restaurant – huh? – that by the way starts refurbishing after less than 1 month in business), their own hosting at ‘GoDaddy’ (about the worst in the web hosting world), their registrant name (‘Someone Else’)… it all gives a very uneasy and unprofessional impression.
Our advice: avoid Bongloy like the plague!
What do we recommend?
Until PayPal enters the Cambodian market, the services offered by Cathay United Bank and ACLEDA Bank seem the most robust, secure and comparatively easy to implement (but at a cost).
If you only or primarily target customers within Cambodia, WING can be an alternative.
Pay&Go seems an option you better avoid, although we’d like to give them the benefit of the doubt.
The one ‘service’ you should definitely not even consider is Bongloy.